CANCELLATIONS & CHANGES
Any cancellations or changes to your booking must be made in writing via email and will only be accepted from the date they are received by Westcountry Surf School.
Refunds for cancellations are as follows:
- Four weeks or more from lesson start date = full refund
- Two-three weeks before lesson start date = 50% refund
- Less than two weeks to lesson start date = no refund.
If the booking is changed more than 21 days prior to your lesson, Westcountry Surf School will try its best to change the requested booking. Less than 21 days prior to the start, no changes can be made.
In cases where the group size is reduced from the original booking, you must let us know and we must receive notification of this in due time. If the changes are less than 21 days before your lesson you will be responsible for paying the full balance on the original booking.
In the event a lesson is cancelled by us due to dangerous conditions we will re-schedule the session where possible or issue a gift voucher if this is not possible.
The gift issued is valid for one year from the date of issue, and only applies to the same purchase as the original booking. It can be exchanged for use to purchase merchandise or equipment hire to the value of the voucher.